By placing a pre-order with Knowhere Toys, Comics & Gaming, you will have top priority from our shipment. Aside
from any manufacturing mishaps, shortages or good old Mother Nature, you are
essentially guaranteed the item you pre-ordered. Your pre-order will be shipped
as soon as stock is received.
Yes, all pre-orders are charged at the time of
purchase. Guaranteeing you priority over newer incoming orders.
No, unfortunately, these are just estimated
dates given to us from the manufacture. Usually, the estimated arrival date is
accurate. However, it’s not uncommon for manufacturers to miss dates due to
unforeseen factors such as production delays or customs.
If you place an order for both in-stock and pre-ordered items, your order will not ship until all your pre-ordered items are in stock.
If you want the in-stock item to ship immediately we highly recommend
separating your order.
Note: If your order contains pre-order items with different
release dates, the entire order will not
ship until all items are in stock. (e.g. An order containing items with
April and May release dates will not ship until the item with the May release
arrives at our warehouse).
A pre-order can be canceled for a 15% cancellation fee based on the cost of the item/s. Your refund will be subtracted this cancellation fee.
We begin filling pre-orders the day we receive the item/s.
You’ll receive a shipping notification via e-mail once it has been processed.